Vehicle Lifecycle Management

Lifecycle Management

Manage Client Vehicle Assets | Inventory/Asset Planning | Ordering and Tracking | Receiving/In-Service Prep | Registration and Plating

Leading Solutions: Hands-on. Fully-coordinated.

Manage Client Vehicle Assets

Penske Vehicle Services manages company owned assets for clients through the lifecycle from inventory planning through final disposition, ensuring maximum utilization while improving ROI.

We know your fleet is among your most valuable assets that's why we treat it as our own. We also know that fleet management is a difficult job.

At Penske Vehicle Services, our skilled staff has managed over 3 million vehicles worldwide and, on average, our services result in a 15 to 25 percent reduction in inventory levels contributing to a 20 to 40 percent reduction in operating costs for our clients. Our exceptional customer service has been a huge success in maintaining client relationships over the years.

In addition, we generate value with our profound understanding of the unique automotive OEM requirements.

Inventory/Asset Planning

We design asset management programs that are right for each client. Our innovative, custom designed solutions provide significant savings to our clients. We provide numerous services in the area of inventory/asset planning, such as:

Capital and expense budget planning
Analysis of the benefits of lease, rental and ownership
Review environmental, regulatory and tax concerns
Consult with business units to plan for optimal asset utilization
Identify appropriate assets for business use
Procurement based on total lifecycle costs
Fleet and equipment standardization
Fleet right-sizing based on optimization and utilization
Provide visibility into fleet costs

Ordering and Tracking

Avoiding delays and ensuring proper vehicles are ordered depends on a well administered system. By maintaining information in one location, you are able to access data securely for easy analysis of industry trends and lead time data allowing management to operate more efficiently with complete visibility of assets at all times. We offer services based on the unique needs of our clients in many areas:

Administration of order specifications
Budget process and approval
Manage availability and compatibility of order content
Determine "ship-to" or "ship-thru" up-fitter requirements
Identify manufacturer fleet discounts and special incentives
Contact manufacturer to obtain estimated build time
Review all final order details with requesting business units
Obtain necessary approval(s) and submit order
Track orders from submission through delivery

Receiving/In-Service Prep

Our receiving and preparation process is designed with our clients in mind. Our process includes:

Vehicle PDI (pre delivery inspection)
Receipt of the asset directly from manufacturer
Detailed inspection of asset and equipment
Process transportation damage and/or warranty claims
Schedule and perform asset prep and required accessory installation
Obtain safety certification
DOT inspection if required
Build asset file and update appropriate financial systems
Schedule exchange or delivery of asset with business unit

Registration and Plating

The registration of vehicles can be a difficult process without knowledgeable team members and efficient processes. Our organization has more than 25 years of experience in this area. In fact, Penske Vehicle Services provides on-site Department of Motor Vehicle services to our clients. Our offerings include:

Preparation and payment for taxes to government agencies
Clearing customs and establishing bonds if required
Obtaining EPA or Federal Emissions Certification
Scheduling asset with insurance carrier
Obtain required pre and post requisites
Examination and/or certification by regulatory agencies
Obtaining intrastate and/or interstate over the road certifications
License and register asset to use on public roads
Administration of license plate renewals (both transport and manufacturer plates)

In-Service

The Penske Vehicle Services team makes the in-service period an easy process and a win for your company. We have comprehensive array of in-service offerings:

Logistics requirements
Manage asset assignment and pool operations
Administration of traffic and toll violations
Preventative maintenance and repairs
Administration of driver safety programs
Motor Vehicle Record (MVR) checks and ongoing monitoring
Accident, theft and damage claims administration
Administration of campaigns, recalls, retrofits and reconditioning
Mechanical servicing programs
Fuel management on-site above and underground
Door to door white glove delivery

Penske Vehicle Services offers on-site garage services to improve productivity and eliminate unnecessary downtime. Our trained technicians provide superior customer service, perform all maintenance, mechanical and body repairs. Our large-scale capabilities set us apart within the industry, with more than 200 technical team members specializing in:

Fleet Maintenance

Technical repair and maintenance
Fabrication, production paint and refinish paint capabilities
Body repair

Penske Vehicle Services also offer a wide variety of specialty garage services including:

ASE/State certified technicians
Warranty claims processing
Campaign and recall repair and processing
Pre-delivery inspection
Inspections and condition reporting
Specialty paint and refinishing
Paintless dent repair
Refurbishment
Engineering standardization
Parts storage and warehousing
Product up-fitting
Hazardous material handling
Garage supervision
Vehicle and component fabrication
Standard vehicle maintenance
Glass replacement
Roadside assistance

Repurposing for Cross Utilization

Our focus at Penske Vehicle Services is to ensure our clients fleets are fully utilized at all times to reduce the number of vehicles on the books to minimize cost to our clients. Our focus includes:

Process departmental notification of asset retirement
Perform asset evaluation
- Age
- Condition
- Mileage
- Residual value
Review current departmental asset procurement requests
Determine appropriateness of recycling an asset
Determine best method for sale/disposal if applicable
Obtain requesting departments acceptance of recycled asset
Arrange asset inspection and reconditioning
Reallocate asset and update financial systems

Out-of-Service

Penske Vehicle Services processes ensure you do not spend any more time or money than needed with out-of-service vehicles, so that your expenses do not continue to increase as fleet budgets remain the same:

Schedule logistics for removal of the asset
Initiate physical inspection and damage estimates
Conduct asset content audit
Decommission asset, remove company up-fitted equipment
Perform campaigns, repairs and retrofits
Vehicle reconditioning assets to optimize resale values
Gather asset documentation in preparation of sale/disposal
Monitor trends and report opportunities for improvement
Reduce days to sale
Transport to auction/remarketers

Disposal and Remarketing

Vehicle disposal and remarketing at lease-end is one of the most important aspects of our fleet management program. Penske Vehicle Services facilitates the vehicle disposal process to ensure you receive optimum value with the least amount of risk. Our focus includes:

Asset evaluation for return on investment options
Recommendation of disposal method to maximize return on net assets
Administration of sale or disposal documentation (including title)
Vehicle recycling
Vehicle reconditioning
Process asset for disposal and negotiate sale, regardless of method
- Dealer
- Auction
- Wholesale
- Employee Purchase Program
- Donation
- Scrap (identify parts to retain when applicable)
- Parts dismantling and sale
Logistics coordination and parts recovery
Storage
Funds collection and sale documentation
Relieve inventory accounts of asset and update financial systems
Buyback programs

Embedded Services

Penske Vehicle Services offers an unparalleled level of support. 90% of our team today is embedded in our client's operations. We provide hands-on management and administration while enhancing your professional brand image. Our talent that is deployed within your operation ranges from management to administration to technical. Penske Vehicle Services on-site model is based your needs; today we support the following functions:

License, registration and title administration
Ability to act as a third party branch of the Department of Motor Vehicles
Inventory management
Vehicle file administration
Accident, theft or violation administration
Vehicle specifications and ordering
Fleet program budgeting
Logistics coordination
Customer satisfaction process and surveying
Fueling programs
Vehicle assignments and exchanges
Sales, use and property taxation requirements
Environmental regulations
State and federal safety regulations
Indirect procurement of vehicle services
Team members training
Vehicle rental and lease administration